NHTSA Complaint #11651784 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11651784
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	March 31, 2025
Date Filed	March 31, 2025
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

The contact owns a 2021 Ford Explorer. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

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