NHTSA Complaint #11709538 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11709538
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	January 5, 2026
Date Filed	January 7, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Rear differential/axle bolt broke, destroying other parts and making vehicle unsafe at the moment and then inoperable. Vehicle had previously had the recall work done for this exact issue prior to any issues/damage. Dealership is repairing the vehicle under warranty, but made sure to tell us that this is a known issue and the only true way to “fix” the issue is to install an aftermarket brace (at our cost).

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