NHTSA Complaint #11718811 — 2021 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11718811
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	January 28, 2026
Date Filed	February 18, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I will attach a list of parts that were replaced. The repair confirmed the rear axle bolt sheared and there were significant metal shavings in the rear differential. When the bolt broke, numerous other components were damaged as detailed in the repair documentation. Ford has refused to accept any responsibility for this repair even though the safety implications for this type of incident are alarming.

Related Complaints for the 2021 FORD EXPLORER

Other POWER TRAIN Complaints

#11718529 — February 17, 2026 — Transmission clutch failure. As a result my 2021 ford explorer needs a new transmission.

#11715221 — February 3, 2026 — On [XXX], we sent a 2021 Ford Interceptor to J.C. Lewis Ford located at 309 W. Oglethorpe Hwy, Hinesville, Georgia 31...

#11709538 — January 7, 2026 — Rear differential/axle bolt broke, destroying other parts and making vehicle unsafe at the moment and then inoperable...

#11707797 — December 30, 2025 — When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, war...

#11705795 — December 18, 2025 — The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was repaired under NHTSA Campaign Number: ...

Recent Complaints for the 2021 FORD EXPLORER

#11718923 — SEATS — February 18, 2026 — The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...

#11718657 — BACK OVER PREVENTION: WARNINGS — February 17, 2026 — The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same proble...

#11717765 — STRUCTURE:BODY — February 13, 2026 — Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...

#11717765 — UNKNOWN OR OTHER — February 13, 2026 — Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...

#11717941 — VISIBILITY/WIPER — February 13, 2026 — Tiny specks in the windshield between laminate decreases visibility when in sunlight