NHTSA Complaint #11707797 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11707797
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	December 16, 2025
Date Filed	December 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, warning lights flashed on cluster. Manually moved vehicle to side of road and checked under SUV to see rear axle was at a unusual angle and later discovered rear axle bolt on road. Vehicle was towed to dealership, which originally completed recall repair in July of this year, for this known issue. Repairs have been completed after 2 weeks, and was informed by dealership it was roughly 6 thousand in damages.

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