NHTSA Complaint #11650771 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. While the contact’s wife was driving approximately 60 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to abruptly slow down. The vehicle was towed to the local dealer who diagnosed that the transmission lead frame was faulty and needed to be replaced. The lead frame was replaced, and the vehicle was repaired. Additionally, the rear driver’s side door failed to open from inside or outside the vehicle. The message "Door Ajar" was displayed. The vehicle was taken to the local dealer who replaced the internal door wire, and the vehicle was repaired. The failure mileage was 66,000.