NHTSA Complaint #11718501 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to first gear. There was no warning light illuminated. The contact then became aware that the VIN was included in NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was taken to a dealer, and the vehicle was repaired under the recall. The contact stated that recently, while driving 60 MPH, the transmission unexpectedly downshifted to first gear. There was no warning light illuminated. The contact attempted to restart the vehicle; however, the failure returned soon after restarting the vehicle. Due to the failure, the vehicle was towed to the dealer, but was not yet diagnosed or repaired. The vehicle remained with the dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 199,000.