NHTSA Complaint #11648920 — 2016 HONDA PILOT
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11648920 |
| Vehicle | 2016 HONDA PILOT |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 85,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The contact owns a 2016 Honda Pilot. The contact stated that the stability control, head start, TSA, and other warning lights were illuminated. The contact took the vehicle to the dealer, who diagnosed that the fuel injectors had failed. The fuel injectors were replaced. Approximately one month after having the vehicle repaired, while driving approximately 60-65 MPH, there was a rumbling noise coming from underneath the vehicle and the vehicle started shaking abnormally. Several unknown warning lights were illuminated. The contact decelerated the vehicle, turned on the hazards, and continued to drive home at speeds of approximately 40 MPH. The vehicle was taken to the dealer, who diagnosed that the engine failed due to a driveshaft failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact learned of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and was linked to the failure. The manufacturer was informed of the failure. The manufacturer confirmed that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
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