NHTSA Complaint #11685645 — 2016 HONDA PILOT

The contact owns a 2016 Honda Pilot. The contact stated that while his son was driving 35-40 MPH, the vehicle stalled. There was no warning light illuminated. The driver was able to pull into a parking lot. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The dealer was contacted and informed the contact that no assistance could be provided because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 139,000.