NHTSA Complaint #11644079 — 2015 FORD FOCUS

The contact's husband owns a 2015 Ford Focus. The contact stated that while he was driving to work at approximately 55 MPH, the vehicle started running rough with the check engine and low oil pressure warning lights illuminated. The contact stated that her husband drove the vehicle back to the residence. The vehicle was towed to a local dealer who diagnosed the vehicle and determined that the oil pump had failed and needed to be replaced; however, the parts to complete the repair were not available. The contact was made aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The contact informed the manufacturer of the issue and was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 155,000.