NHTSA Complaint #11570332 — 2015 FORD FOCUS

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode. The contact stated that there were metal fragments in the oil. The contact stated that the drive belt was disintegrating, and there were fibers in the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was unknown.