NHTSA Complaint #11638460 — 2019 RAM 2500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11638460
Vehicle 2019 RAM 2500
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Even after going through wash bays. Tailgate has been opening on its own multiple times while driving, while going through car wash, and just sitting still. Try to close it, and it pops back open instantly. Have to do this several times and hope it stays closed. Now the tailgate won't open at all via the handle. You must use the remote or in cab button. What's annoying and dangerous is it opening while hauling items and it opens with out you knowing driving down the road. I have lost items on the highway a few times. Furthermore, the fact that there is no warning device on the dash to indicate it's open is a very serious issue. With these electronic tailgates, it should be a standard that there is a open gate indicator to warn drivers. It's there for every other door, why not the bed door?

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