NHTSA Complaint #11712421 — 2019 RAM 2500
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11712421 |
| Vehicle | 2019 RAM 2500 |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 110,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a complaint. The failure mileage was 110,000.
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