NHTSA Complaint #11429940 — 2019 RAM 2500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11429940
Vehicle	2019 RAM 2500
Component	STRUCTURE:BODY
Date of Incident	August 20, 2021
Date Filed	August 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The tailgate has issues closing and the supports meaning the wire that supports the tailgates when it is deployed one will have tension on it and the other is loose. The tailgate support cables are the same length. I think it has to do with the bed being worked. I have reported it to Huffines dodge dealer and they said there is no fix. The tale gate has opened when in use due to the latch / tail gate not closing correctly because of the out of square bed.

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