NHTSA Complaint #11631877 — 2019 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11631877
Vehicle	2019 FORD EXPEDITION
Component	ENGINE
Date of Incident	March 9, 2024
Date Filed	December 20, 2024
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

The contact owns a 2019 Ford Expedition. The contact stated that there was a ticking sound coming while starting the vehicle. The contact stated that the ticking sound was consistent. The vehicle was taken to the dealer where it was diagnosed; however, the vehicle was not repaired. The contact related the failure to Customer Satisfaction Number: CSP - 21N03 - Supplement 4. The manufacturer was contacted and made aware of the issue and a case was opened. The failure mileage was 80,000.

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