NHTSA Complaint #11631336 — 2021 CHEVROLET TAHOE

vehicle infotainment system will randomly "restart" or shut off completely when vehicle is being drove, but will still be playing music also all time and temperature (outside temp) will freeze when this happens. it also make the battery drain when this happens. the only way to get the screen to come back on weve tried is to disconnect battery. weve replaced the battery, weve had a chevy dealership look into it. no one can figure out what is happening. Now it is happening more and more. we also do not receive updates anymore to the infotainment system. the dealership had to manually do it a year ago. also will not keep our proifile signed in at all. always says were stuck in guest mode. says we have full storage when there is not any apps downloaded.