NHTSA Complaint #11626501 — 2016 HONDA PILOT

The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and it was determined that the engine needed to be replaced. The contact made inquiries of the independent mechanic and was informed that there was a known issue with the engines of similar vehicles. The vehicle was towed to the dealer however, the contact was not offered any assistance in repairing the vehicle. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in the recall. The failure mileage was 90,000.