NHTSA Complaint #11624362 — 2018 FORD FLEX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11624362
Vehicle	2018 FORD FLEX
Component	SUSPENSION
Date of Incident	November 7, 2024
Date Filed	November 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

There is a recall 20s04. I was told my car is outside the building date. However, the toe bar snapped. What do I do to get my car entered into the recall, as this is the exact problem it was recalled for

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Other SUSPENSION Complaints

#11691272 — October 3, 2025 — The Left driver side rear suspension toe link broke on expressway, resulting in loss of control had to aggressively s...

#11568450 — January 29, 2024 — The contact owns a 2018 Ford Flex. The contact stated while driving 30 MPH, the contact lost control of the vehicle w...

#11494921 — November 25, 2022 — The cars rear toe link broke while driving. It cause the vehicle to go out of control and wreck I to the guard rail....

#11485259 — September 19, 2022 — The contact owns a 2018 Ford Flex. The contact stated while driving approximately 60 MPH, the suspension suddenly fai...

#11466757 — May 31, 2022 — The contact's wife owns a 2018 Ford Flex. The contact stated that while driving at an undisclosed speed, the front dr...

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