NHTSA Complaint #11466757 — 2018 FORD FLEX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11466757
Vehicle	2018 FORD FLEX
Component	SUSPENSION
Date of Incident	May 28, 2022
Date Filed	May 31, 2022
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact's wife owns a 2018 Ford Flex. The contact stated that while driving at an undisclosed speed, the front driver's and passenger's side wheels went left while turning left; however, the rear driver's and passenger's side wheels were going in the opposite direction. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 20V072000 (Suspension) however, the VIN was not included in the recall. The failure mileage was approximately 70,000.

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