NHTSA Complaint #11703349 — 2018 FORD FLEX
ELECTRICAL SYSTEM issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11703349 |
| Vehicle | 2018 FORD FLEX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
APIM is failing due to current recall with reverse camera. The glitching has cause many safety issues including •Navigation Fault •Cracking/popping audio •Missing touchscreen sounds •Intermittent system issues •Slow loading •Camera freezing or blacking out This has already caused a collision with my vehicle. Took it to manufacturer (Ford dealership) and they told me nothing they can do until recall has parts ready. Prior to all this, my car system was working just fine up until August 2025. No issues AT ALL.
Related Complaints for the 2018 FORD FLEX
Other ELECTRICAL SYSTEM Complaints
#11705823
APIM or SYNC 3 malfunction. Navigation failure and not working properly alerts, clock in car not set correctly and wo...
#11697154
Audio throughout the entire vehicle are malfunctioning as well as the reverse camera malfunction. This has caused a c...
#11697010
Media player unavailable alert comes on display. Touch panel tone doesn’t have sound, audio in car has no sound. Sync...
#11696951
Rear camera malfunctioned screen showed “camera not available” didn’t alert any noise or warnings and a tree hovered ...
#11666716
The rearview camera for parking assistance displays a blank, distorted, or inverted image when in reverse. The camera...
Recent Complaints for the 2018 FORD FLEX
#11719212
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2018 Ford Flex. The contact stated that while driving 35 MPH in the rain, the windshield wipers en...
#11713873
BACK OVER PREVENTION
The contact owns a 2018 Ford Flex. The contact stated that while reversing, the rear-view camera display became inope...
#11710136
STRUCTURE:BODY
The trim on the driver's door broke in half causing it to fly into the traffic behind me.
#11702665
BACK OVER PREVENTION
The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over...
#11702665
STRUCTURE
The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over...