NHTSA Complaint #11697010 — 2018 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11697010
Vehicle	2018 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	October 3, 2025
Date Filed	November 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Media player unavailable alert comes on display. Touch panel tone doesn’t have sound, audio in car has no sound. Sync 3 has been updated. Problem continues as well as the rear camera issue

Related Complaints for the 2018 FORD FLEX

Other ELECTRICAL SYSTEM Complaints

#11705823 — December 18, 2025 — APIM or SYNC 3 malfunction. Navigation failure and not working properly alerts, clock in car not set correctly and wo...

#11703349 — December 5, 2025 — APIM is failing due to current recall with reverse camera. The glitching has cause many safety issues including ...

#11697154 — November 3, 2025 — Audio throughout the entire vehicle are malfunctioning as well as the reverse camera malfunction. This has caused a c...

#11696951 — November 1, 2025 — Rear camera malfunctioned screen showed “camera not available” didn’t alert any noise or warnings and a tree hovered ...

#11666716 — June 13, 2025 — The rearview camera for parking assistance displays a blank, distorted, or inverted image when in reverse. The camera...

Recent Complaints for the 2018 FORD FLEX

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