NHTSA Complaint #11485259 — 2018 FORD FLEX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11485259
Vehicle	2018 FORD FLEX
Component	SUSPENSION
Date of Incident	September 17, 2022
Date Filed	September 19, 2022
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2018 Ford Flex. The contact stated while driving approximately 60 MPH, the suspension suddenly failed causing the rear end of the vehicle to become unstable and the vehicle fishtailed. The driver was able to drive to the side of the roadway and stopped the vehicle. The vehicle was towed to the residence and upon inspection it was discovered that the rear passenger’s side toe link had fractured. The local dealer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 20V072000 (Suspension). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 57,000.

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#11494921 — November 25, 2022 — The cars rear toe link broke while driving. It cause the vehicle to go out of control and wreck I to the guard rail....

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