NHTSA Complaint #11620035 — 2019 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11620035
Vehicle	2019 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2002
Date Filed	October 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2019 Ford Flex Back-up camera view is always upside and sometimes delayed or unavailable when the car is put into reverse. Software updates are current. The camera going out, delayed, and being upside down when backing up is definitely a safety issue. There are no longer wheel guidance lines available. The car is 5 years old and the camera worked for about the first two years. There were no warning signs for the problem. Thought a recall would be issued.

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