NHTSA Complaint #11617127 — 2014 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11617127 |
| Vehicle | 2014 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
On [XXX] ford premier out of waveland evaluated my car after I had to have it towed in due to overheating. The high temperature warning notification was lock and wouldn't change to normal after it cooled. I was not fully aware of my car overheating due to no warning other the the temperature overheat warning. A couple of days prior without driving it for 10hrs I noticed a moist to the exhaust pipe. When it broke down the engine had a misfire, a shake, and had not power to the engine to accelerate. There was 3 different puddles of fluids underneath the car. When I had spoke to the service department on this breakdown I made them aware of everything with one of the Mechanics witnessing the shake within the engine. There was a confusion on my part due to the sticker showing a 1.5l and my Insurance showing through carfax a 2.5l with also Descripting a 1.5l that showed for my car to be compatible to a 2.0l, 1.6l Installation of coolant system, that of which lead me to request recalls through Vin# on [XXX] through Verified and it was shown to be compatible for recall. Premier Ford service department Assured me that nothing was wrong with the coolant system that the power train control module reprogramming took care of the breakdown. He assured me when I picked up my car That nothing was wrong with my car. Except for me needing to go, change the brakes so that he could change the brake hoses that are part of the recall associated with the brakes. This was on [XXX]. On [XXX] I broke down again with the same issue with this time before the breakdown there was a stall when I started my car And when they had my car on [XXX] I asked them the check the Fuel Injections and he stated there was nothing wrong with the fuel injections. My car has shown every sign that shows through the coolant system of a fire hazard. I am requesting that the Department to assign the safety recall 17s09 to my vin# [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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