NHTSA Complaint #11646858 — 2014 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11646858
Vehicle 2014 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I was having issues with this vehicle sputtering a bit and the antifreeze was seeming to be disappearing. There were no visible leaks. I took it to the shop to have it looked at. The engine light was on and there was a code for a cylinder 3 misfire. Th mechanic diagnosed the vehicle and, upon removing the spark plugs, noticed they were fouled with what he said was antifreeze in the cylinder (because of the white substance on the electrode end). I saw where there is a recall for the particular engine block that is in this vehicle from 2014 to 2020. When I notified Ford and the NHTSA I was told that my VIN number was not included in the recall. I am confused because I would think that the recall would be for vehicles with this particular block not specific VIN numbers. Please help! I just got this car hoping for a reliable vehicle. I am a grad student and I do not have the funds for such a big repair.

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