NHTSA Complaint #11679270 — 2014 FORD FUSION

Coolant is leaking into the head gasket of the 2014 Ford Fusion Hybrid similar to the other 2014 Ford Fusion cars (they have a recall on them for this issue). Upon calling the nearest Ford dealership, I was told that the recall did not apply to my vehicle, even though the same recall has been made for other 2014 Ford Fusions (just not the hybrid specifically). The safety of the driver and passengers in the car is at risk due to the coolant fluid mixing into the engine oil, eventually causing a blown head gasket and potentially engine failure. This problem was identified within minutes of getting a routine oil change, as coolant was found in the cap of the head gasket. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. There were no warning signs. The car notified me when I needed to change my oil, but otherwise, no dash lights came on and no notifications were sent to the dash.