NHTSA Complaint #11615679 — 2021 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11615679
Vehicle	2021 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	September 20, 2024
Date Filed	September 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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