NHTSA Complaint #11614461 — 2021 RAM PROMASTER

The contact owns a 2021 Jayco Swift RV built on a 2021 Ram Promaster 3500 Chassis. The contact stated that while driving downhill at an undisclosed speed, the transmission failed to shift out of low gear, and the RPMS were significantly high. The vehicle was taken to the dealer, where it was determined that the motorhome standard weight had exceeded the transmission and engine capacity. The contact stated that the only equipment that was added to the RV standard weight was a spare tire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.