NHTSA Complaint #11714191 — 2021 RAM PROMASTER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11714191
Vehicle 2021 RAM PROMASTER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Recall Remedy Failure NHTSA Recall Numbers: 25V-720 (67C) & 25V-552 (59C) I am reporting a failure by FCA US LLC to provide a timely remedy for Recall 25V-720. As of Jan 2026, the remedy remains "under development" since Oct 2025. Specific Safety Concerns for RV Owners: My vehicle is a 2022 Thor Tellaro motorhome. The admitted "Risk of Vehicle Fire" is critical because the vehicle contains propane and lithium/AGM battery systems. Despite the Part 573 report on the NHTSA server listing a "Do Not Drive. Park Outside" advisory, the manufacturer has failed to check these boxes on the consumer-facing summary and has broken links ("File Not Found") for the 67C technical documents on their owner portal. This lack of transparency and the 90+ day delay for a fire-risk remedy has rendered my vehicle unusable. I request that NHTSA investigate why these safety advisories are being obscured from consumers and force the manufacturer to provide a buy-back or immediate repair.

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