NHTSA Complaint #11614031 — 2016 CADILLAC SRX

EXTERIOR LIGHTING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11614031
Vehicle 2016 CADILLAC SRX
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Purchased a 2016 Cadillac SRX a few years ago as a used car. Noticed that the headlights were extremely dim. Brought it to a Cadillac dealership and asked them to investigate it. They mentioned that they had thought there was a recall at some point regarding the lights for these cars, but it may have expired. I checked with General Motors, and they did not find a recall for these headlights for the specific vehicle make/model. The dealership told me that I could have the lights replaced, but it would cost around $200 per light. Driving this vehicle at night poses a risk and a safety hazard for me as the driver, as I cannot see the road as well as I should be able to. I often have to drive with my bright lights on to see properly. This is a real concern of mine and wanted to ask if there is anything that your organization can do to assist me with the issue. Thank you.

Related Complaints for the 2016 CADILLAC SRX

Other EXTERIOR LIGHTING Complaints

#11696787 I purchased the car June 2025 ,The headlights go so dim that you can not see at night, I contacted Cadillac and they ...
#11689760 My lights are very dim as if they aren’t on.
#11676475 Subject: Complaint Regarding Unsafe Headlight Design – 2016 Cadillac SRX To whom it may concern, We own a 2016 Cadi...
#11667066 we have a 2016 SRX AWD Cadillac and we can not drive at night, the head light is way to dim, and when placing on high...
#11653679 See attached document for complaint.

Recent Complaints for the 2016 CADILLAC SRX

#11700756 SERVICE BRAKES BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer...
#11697567 STEERING The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspensi...
#11697567 SUSPENSION The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspensi...
#11655193 SUSPENSION The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (SUSPENSI...
#11653679 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA See attached document for complaint.
Check any vehicle history by VIN - Free vehicle history report