NHTSA Complaint #11613972 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11613972
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	September 10, 2024
Date Filed	September 11, 2024
Mileage	143,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality inadvertently. The contact was able to drive to the nearby residence. The contact stated that upon restarting the vehicle, a message indicating a power steering assist failure was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 143,000.

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