NHTSA Complaint #11613071 — 2017 LINCOLN MKC

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle failed to start while pressing the Start button on the key fob. The contact was able to start the vehicle while pressing the Push to Start button inside the vehicle. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle was experiencing excessive coolant consumption. The mechanic diagnosed that there was coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.