NHTSA Complaint #11612780 — 2019 FORD EXPEDITION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11612780 |
| Vehicle | 2019 FORD EXPEDITION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The car will randomly downshift or not upshift, drastically changing the handeling. It will get stuck in gears (Like 7th) and then not accelerate in traffic from a stop. The shifts are harsh enought that the tires with loose traction in wet conditions... The car is unsafe to drive and the dealer can't find a solution, other than I pay for a new transmission. The problems started with a software update for shifting into 1st gear at speed. This happens too often!
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