NHTSA Complaint #11612693 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11612693
Vehicle 2015 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

My 2015 Ford Engine recently had engine failure. Came out of the blue. Had just undergone recall at ford dealership in Norwood, MA weeks before failure. Had just received inspection sticker weeks before failure. No warning lights came on. Suddenly started having white gray smoke coming from exhaust. Car not running properly. Smell from engine. Spoke with mechanic who said to have it towed not to drive it. Diagnosed with engine failure. Has approximately 103,000 miles on it. One owner. Routine maintenance. No issues with the car. Just noticed there is a recall in 2021-2022 ford edges with 2.7 choose engine. Sounds like my car. I have read and heard from several mechanics that this is a known problem with the Edge in particular. Would be interested in some feedback. This is a devastating expense and if this is a common theme I think Ford should be held responsible. I would appreciate a response. Thank you.

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