NHTSA Complaint #11607653 — 2014 FORD ESCAPE WHEELS

Complaint Details

ODI Number	11607653
Vehicle	2014 FORD ESCAPE
Component	WHEELS
Date of Incident	August 1, 2024
Date Filed	August 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The lugnuts on my 2014 Ford Escape Titanium have swollen to the point that the lug wrench will not fit to remove the lugs. I found out that this is an ongoing problem and could result in lug failure and potentially cause an accident. When the Ford Dealership (Ted Britt Ford of Chantilly, Virginia) informed me that all 20 lugs will have to be replaced at $10 per lug nut (for a total of $200) plus $50 (or so) for installation. Auto supply parts have OEM replacement lugnut for about $25 to $8for0 for a set of 20 lugnuts. Over the years I've owned 4 Ford products and am at the point of trading in my Escape for a new one, but now have my safety concerns.

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