NHTSA Complaint #11602278 — 2019 FORD EXPEDITION

The contact owns a 2019 Ford Expedition. The contact stated while driving 30 MPH, the passenger’s side front seat belt exploded. There was an abnormal banging noise heard and there was smoke inside the vehicle. While occupying the passenger's side front seat, the seat belt pulled hard, and the passenger was slammed against the seat. The driver was able to pull over safely. The air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. Parts distribution disconnect.