NHTSA Complaint #11595851 — 2019 FORD EXPEDITION

In or around October I reported my Seatbelt tensioner/retractor explosive device deployed almost causing me to have an accident. After really complaining to Ford, they finally fixed it. Now my warning light came on pertaining to my passenger side tensioner. I also received the notice, and went to my dealership. They had the vehicle for a week and could not fix it. They said Ford has to ok it and supply the parts, and it could take all the way to the end of 2024. They gave me the vehicle back, refused a loaner and said their hands were tied. I can tell you first hand that someone may die or cause a serious accident if driving at high speed when the device deploys. It is as loud as a 45 cal or shotgun, inside the cab. The SPL is enormous and the seatbelt tightens 3 to 4 inches, causing disorientation, total fear and loss of control of the vehicle. My incident caused me to have irregular heartbeat and I ended up in the hospital. THEY NEED TO REPLACE THESE DEVICES ASAP, BEFOE SOMEONE DIES.