NHTSA Complaint #11601823 — 2014 DODGE GRAND CARAVAN AIR BAGS

Complaint Details

ODI Number	11601823
Vehicle	2014 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	July 12, 2024
Date Filed	July 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

As I was driving down the road, doing about 40-45 mph, the airbag in my driver's seat headrest deployed. I was jolted forward and suffered neck and back pain, as well as a headache. Due to the neck and back pain, I had to visit the ER and have a CT scan done. There were no lights on the dash at the time of this happening to indicate it was going to malfunction. This has not been investigated yet, as it happened over the weekend but I will be reporting to the manufacturer as soon as they're open as well.

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