NHTSA Complaint #11689968 — 2014 DODGE GRAND CARAVAN

.....2014 Dodge Grand Caravan...dc: 07-14...approx date of incident:09-12-2025...reported to Dealer and Dodge customer svc @ 1997. Reported on 09 - 24,25,26 - 2025, after researching on you tube and the net and finding other vehicles with same issue, dodge case was opened with NO assistance from dodge at this time! Out of warranty! Dodge is aware of the problem and extended a warranty on the issue up to 10 years/ unlimited mileage...Problem; While driving down the interstate at highway speed my drivers side SEAT BACK HEAD RESTRAINT EXPLODED, almost causing an accident! No warnings, No check engine lights, No airbag lights, nothing just a loud bang and the head restraint slammed forward into the back of my head.....