NHTSA Complaint #11656923 — 2014 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11656923
Vehicle	2014 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	April 26, 2025
Date Filed	April 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The passenger side headrest just exploded. It turns out that this is a safety feature that deployed on its own as part of the housing that holds the unit together just apparently broke. Had someone been sitting there, this would have blasted them in the back of the head. There were no warnings or messages. Now I'm concerned the driver side headrest will explode too while I'm driving and I have an exploded passenger headrest thats now not safe for passengers.

Related Complaints for the 2014 DODGE GRAND CARAVAN

Other SEATS Complaints

#11707959 — December 31, 2025 — The passenger's headrest just exploded.

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#11619389 — October 11, 2024 — While driving in the parking lot of my kids school to drop them off in the morning, I heard a loud noise and felt som...

#11607242 — August 8, 2024 — The head rest popped out for no reason. I noticed it when I got into the car.

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