NHTSA Complaint #11701719 — 2014 DODGE GRAND CARAVAN

The contact owns a 2014 Dodge Grand Caravan. The contact stated that upon entering the vehicle with other passengers, the passenger's side sliding door failed to latch and close securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,000.