NHTSA Complaint #11519878 — 2014 DODGE GRAND CARAVAN AIR BAGS

Complaint Details

ODI Number	11519878
Vehicle	2014 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	February 8, 2017
Date Filed	May 1, 2023
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the SRS warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic rewired of the air bag wiring harness, but the failure reoccurred. The vehicle was taken to the independent mechanic a second time, and the mechanic stated that the wiring harness needed to be replaced and advised the contact to reach out to the local dealer. The dealer was contacted, and the dealer stated that the wiring harness was being redesigned because the older model was not functioning correctly. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.

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