NHTSA Complaint #11595282 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11595282
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	June 18, 2024
Date Filed	June 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

On June 3, 2024, vehicle was taken to dealer for rattling noises under truck close to front passenger side and state inspection. Dealer informed flex pipe was rattling and offered repair. Repair declined. Dealer/service department emphasized vehicle was safe to drive, no impact on performance or safety. On June 18, 2024, while pulling up to home, metal noises were heard under car. Observed a pipe hanging from under car near passenger front. Towed to dealer. Informed on June 19, 2024, “flex pipe” needs replacing. Thank you

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