NHTSA Complaint #11593774 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11593774
Vehicle 2015 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MARCH 2022. 110,000 MILES REPAIR OF FLEX PLATE, PAID $5500 THEN WAS A RECALL IN OCTOBER 2022. HOWEVER THE DEALER, HERITAGE FORD IN MODESTO CALIFORNIA, REPLACED THE ECO BOOST 2.0 ENGINE BLOCK WITH A KNOWN DEFECTIVE BLOCK. PREVIOUS TSB'S 19-2208, 19-2346 IN REGARDS TO COOLANT INTRUSION. DEALER FAILED TO INSTALL CORRECTED OR UPDATED BLOCK. MOREOVER, IT'S WELL KNOWN THAT THE ECO BOOST 2.0 ENGINE BLOCK WAS DEFECTIVE DUE TO POOR DESIGN. FORD HAS DECLINED TO HONOR THIS MISTAKE, CASE [XXX].OVER 3 PLUS YEARS FORD HAS KNOWN THAT HIS 2.0 ECO BOOST ENGINE BLOCK IS DEFECTIVE AND ONLY ISSUES TSB'S. THIS SHOULD BE. A RECALL DUE TO POSSIBLE ENGINE FAILURE UPON DRIVING WHICH COULD CAUSE AN ACCIDENT OR FIRE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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