NHTSA Complaint #11592412 — 2021 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11592412
Vehicle 2021 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage 60,682 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH on the freeway, the vehicle lost power and stalled. After several minutes, the vehicle restarted. The “Service Engine - Stop Soon” message was displayed. The vehicle had previously been taken to the local dealer, Huntington Beach Chrysler Dodge Jeep (16701 Beach Blvd., Huntington Beach, CA 92647), where the computer was programmed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 60,682.

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