NHTSA Complaint #11639125 — 2021 CHRYSLER PACIFICA PLUG-IN HYBRID

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11639125
Vehicle 2021 CHRYSLER PACIFICA PLUG-IN HYBRID
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

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