NHTSA Complaint #11644536 — 2021 CHRYSLER PACIFICA PLUG-IN HYBRID

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while reversing into a parking space at approximately 2 MPH, the service transmission warning light illuminated, and the transmission shift knob was flashing. The contact stated that the vehicle had ceased to move. The contact stated that the parking brake light was illuminated. The contact attempted to turn off the vehicle, but the vehicle failed to shut off. The contact attempted to shift between reverse and drive; however, the vehicle failed to respond. The contact stated that the vehicle finally shut off. The contact had the vehicle towed to a dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.