NHTSA Complaint #11591526 — 2017 LINCOLN MKC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11591526
Vehicle	2017 LINCOLN MKC
Component	ENGINE
Date of Incident	May 26, 2024
Date Filed	May 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

A couple weeks after recall of battery monitor sensor and an oil change was done (NHTSA CAMPAIGN ID: 23V378000) at a Lincoln dealership, cylinder 1 had a misfire and check engine light came and has stayed on. The vehicle has 61,000 miles and I am now told, by the dealership, it has coolant intrusion. Again the vehicle was taken to the same Lincoln dealership that did the original work. Research seems to show the 2017 Lincoln MKC has a known issue. Ford has technical service bulletin # 19-2346 released 19 December 2019 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. They redesigned the 2.0L ecoboost engine in 2020. Our engine could fail and put our 3 year old son at risk of injury.

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