NHTSA Complaint #11591119 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11591119
Vehicle 2015 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 82,959 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine misfired, and smoke was coming from the exhaust. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 82,959.

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