NHTSA Complaint #11588485 — 2016 HONDA PILOT

The contact owns a 2016 Honda Pilot. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the crankcase bearing had failed, and the engine needed to be replaced. The vehicle was towed to a Honda dealer who confirmed the diagnostic result; however, the contact was informed that the vehicle could not be repaired under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) because neither the VIN nor the model year was included in the recall. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 91,000.