NHTSA Complaint #11587597 — 2014 FORD ESCAPE BACK OVER PREVENTION

Complaint Details

ODI Number	11587597
Vehicle	2014 FORD ESCAPE
Component	BACK OVER PREVENTION
Date of Incident	August 8, 2023
Date Filed	May 8, 2024
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was in reverse, the backup camera image was displayed upside down, creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure and informed the contact that a software update was needed to correct the failure. The vehicle was not yet repaired. The failure mileage was 200,000.

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